.topsection-container-main.support-hero{min-height:45vh;height:auto;border-radius:0 0 2.1875rem 2.1875rem;background-color:#193c35;overflow:hidden;display:flex;align-items:center;justify-content:center;margin-bottom:3rem;padding:2em 0}.topsection-container.container{width:100%;display:flex;align-items:center;justify-content:space-between;gap:2rem}.content-container{flex-basis:55%;max-width:600px;flex-shrink:1;padding:0 0 0 1em}.content-container h1{color:#fff;font-family:Aeonik,sans-serif;font-size:2.8rem;font-style:normal;font-weight:700;line-height:1.25;margin:0 0 .75rem}.content-container p{color:hsla(0,0%,100%,.9);font-family:Aeonik,sans-serif;font-size:1.1rem;font-weight:400;line-height:1.6;margin:0}.mascot-container{flex-basis:40%;flex-shrink:0;display:flex;justify-content:flex-end;align-items:center}.support-mascot{display:block;width:auto;height:35vh;margin-top:5vh;max-width:100%;-webkit-user-select:none;-moz-user-select:none;user-select:none;pointer-events:none;transition:height .2s ease-out,max-height .2s ease-out}@media(max-width:992px){.topsection-container.container{gap:1rem;align-items:center}.content-container{flex-basis:60%;padding:0 0 0 .5em}.content-container h1{font-size:2.4rem}.content-container p{font-size:1rem}.mascot-container{flex-basis:35%}.support-mascot{height:16vh;max-height:180px}}@media(max-width:767px){.topsection-container-main.support-hero{min-height:auto;padding:6.5em 0 0;border-radius:0 0 1.5rem 1.5rem}.topsection-container.container{flex-direction:column;justify-content:flex-start;gap:.5rem}.content-container{order:1;flex-basis:auto;width:90%;max-width:450px;padding:0 0 1em;text-align:center}.content-container h1{font-size:2rem;line-height:1.3}.content-container p{font-size:.95rem}.mascot-container{order:2;flex-basis:auto;width:100%;align-items:flex-end;justify-content:center}.support-mascot{position:static;width:55%;max-width:200px;height:auto;max-height:none;margin:-1.5rem auto 0;display:block}}@media(max-width:480px){.content-container h1{font-size:1.8rem}.content-container p{font-size:.9rem}.support-mascot{width:60%;max-width:180px;margin-top:-1rem}}.how-it-works-section.container{text-align:center}.steps-cards-container{display:grid;grid-template-columns:repeat(3,1fr);gap:1.5rem;margin-top:3rem;text-align:left}.step-item{background-color:#fff;border:1px solid #e3e5e6;border-radius:1rem;padding:2rem 1.5rem;display:flex;flex-direction:column;align-items:flex-start;transition:box-shadow .3s ease,transform .3s ease}.step-item:hover{box-shadow:0 8px 16px rgba(0,0,0,.08);transform:translateY(-5px)}.step-item .icon-container{display:inline-flex;align-items:center;justify-content:center;width:70px;height:70px;background-color:#193c35;border-radius:.8rem;margin-bottom:1rem}.step-item .icon-container img{width:35px;height:35px;-o-object-fit:contain;object-fit:contain;filter:brightness(0) saturate(100%) invert(89%) sepia(18%) saturate(664%) hue-rotate(302deg) brightness(109%) contrast(94%)}.step-item .step-title{color:#193c35;font-family:Aeonik,sans-serif;font-size:1.3rem;font-weight:700;margin:0 0 .1rem;line-height:1.3}.step-item p{color:#585858;font-family:Aeonik,sans-serif;font-size:.95rem;line-height:1.6;margin:0}@media(max-width:992px){.steps-cards-container{grid-template-columns:repeat(2,1fr);gap:1.5rem}}@media(max-width:600px){.steps-cards-container{grid-template-columns:1fr;gap:1.5rem}.step-item{padding:1.5rem 1.2rem;align-items:center;text-align:center}.step-item .icon-container{width:60px;height:60px;margin-bottom:1.2rem}.step-item .icon-container img{width:30px;height:30px}.step-item .step-title{font-size:1.2rem}.step-item p{font-size:.9rem}}.support-form-section-container{padding-top:3rem;padding-bottom:4rem}.support-form-section.container{text-align:center}.support-form-container{margin-top:2.5rem;width:100%;max-width:80%;margin-left:auto;margin-right:auto;text-align:left}.support-form{width:100%;display:flex;flex-direction:column;gap:1.5rem}.support-form-status{border:1px dashed hsl(200,5.6603773585%,97.6078431373%);border-radius:1rem;padding:2rem;background-color:#fff;text-align:center;font-family:Aeonik,sans-serif;color:#585858;line-height:1.6}.support-form-message{border-radius:.75rem;padding:.85rem 1rem;font-family:Aeonik,sans-serif;font-size:.9rem;line-height:1.5;margin:-.5rem 0 0}.support-form-message.success{background-color:rgb(124.2,200.5,185.24);border:1px solid rgb(47.5,114,100.7);color:#193c35}.support-form-message.error{background-color:#fff1f0;border:1px solid #ffd2cc;color:#b42318}.form-row{width:100%}.form-row-split{display:grid;grid-template-columns:1fr 1fr;gap:1.5rem}.resident-verified-card{background-color:#f0fdf4;border:1px solid #bbf7d0;border-radius:.8rem;padding:1.25rem 1.5rem;margin-bottom:2rem}.resident-verified-card .verified-header{display:flex;align-items:center;gap:.75rem;margin-bottom:.75rem}.resident-verified-card .verified-header .active-tag{display:inline-flex;align-items:center;padding:.2rem .65rem;background-color:#dcfce7;color:#15803d;border:1px solid #86efac;border-radius:9999px;font-size:.78rem;font-weight:700}.resident-verified-card .verified-header .property-tag{font-size:.95rem;font-weight:700;color:#193c35}.resident-verified-card .resident-info-grid{display:flex;flex-direction:column;gap:.35rem;font-size:.88rem}.resident-verified-card .resident-info-grid .info-label{color:#585858;margin-right:.4rem}.resident-verified-card .resident-info-grid .info-val{color:#000;font-weight:500}.resident-verified-card .resident-info-grid .stay-row{margin-top:.2rem;padding-top:.35rem;border-top:1px dashed #d1fae5}.ticket-success-card{background-color:#f0fdf4;border:1.5px solid #86efac;border-radius:1rem;padding:2.5rem 1.5rem;text-align:center;display:flex;flex-direction:column;align-items:center;gap:.75rem}.ticket-success-card .success-icon{width:50px;height:50px;border-radius:50%;background-color:#193c35;color:#fff;display:flex;align-items:center;justify-content:center;font-size:1.75rem;font-weight:700}.ticket-success-card h4{font-family:Aeonik,sans-serif;font-size:1.5rem;font-weight:700;color:#193c35;margin:0}.ticket-success-card .ticket-id-line{font-size:1rem;color:#000;margin:0}.ticket-success-card .ticket-id-line strong{font-family:monospace;background-color:#dcfce7;padding:.2rem .5rem;border-radius:4px}.ticket-success-card .ticket-instruction{font-size:.92rem;color:#585858;max-width:480px;margin:.25rem 0 1rem;line-height:1.5}.ticket-success-card .log-another-btn{background-color:#fff;color:#193c35;border:1.5px solid #193c35;padding:.75rem 2rem;border-radius:.5rem;font-family:Aeonik,sans-serif;font-size:.95rem;font-weight:600;cursor:pointer;transition:all .2s ease}.ticket-success-card .log-another-btn:hover{background-color:#193c35;color:#fff}.form-group{display:flex;flex-direction:column;gap:.6rem}.support-form label:not([for=support-terms-agree]){color:#000;font-family:Aeonik,sans-serif;font-size:.9rem;font-weight:500}input[type=tel],input[type=text],select.form-select,textarea{width:100%;padding:.9rem 1.2rem;border:1px solid #e3e5e6;border-radius:.8rem;background-color:#f9f9f9;font-family:Aeonik,sans-serif;font-size:.95rem;color:#000;transition:border-color .2s ease,box-shadow .2s ease;box-sizing:border-box}input[type=tel]::-moz-placeholder,input[type=text]::-moz-placeholder,select.form-select::-moz-placeholder,textarea::-moz-placeholder{color:hsl(0,0%,49.5098039216%);opacity:1}input[type=tel]::placeholder,input[type=text]::placeholder,select.form-select::placeholder,textarea::placeholder{color:hsl(0,0%,49.5098039216%);opacity:1}input[type=tel]:focus,input[type=text]:focus,select.form-select:focus,textarea:focus{outline:none;border-color:#193c35;box-shadow:0 0 0 2px rgb(99,190,171.8)}select.form-select{cursor:pointer}textarea{resize:vertical;min-height:140px}.form-row-terms{margin-top:.5rem}.form-group-checkbox{display:flex;align-items:center;gap:.75rem}.form-group-checkbox input[type=checkbox]{width:1.15em;height:1.15em;border-radius:.25em;border:1.5px solid #e3e5e6;-webkit-appearance:none;-moz-appearance:none;appearance:none;cursor:pointer;position:relative;transition:background-color .2s ease,border-color .2s ease}.form-group-checkbox input[type=checkbox]:checked{background-color:#193c35;border-color:#193c35;background-image:url("data:image/svg+xml,%3csvg viewBox='0 0 16 16' fill='white' xmlns='http://www.w3.org/2000/svg'%3e%3cpath d='M12.207 4.793a1 1 0 010 1.414l-5 5a1 1 0 01-1.414 0l-2-2a1 1 0 011.414-1.414L6.5 9.086l4.293-4.293a1 1 0 011.414 0z'/%3e%3c/svg%3e");background-size:100% 100%;background-position:50%;background-repeat:no-repeat}.form-group-checkbox input[type=checkbox]:focus{outline:none;box-shadow:0 0 0 2px rgb(99,190,171.8)}.form-group-checkbox label[for=support-terms-agree]{color:#585858;font-family:Aeonik,sans-serif;font-size:.9rem;font-weight:400;cursor:pointer}.form-group-checkbox label[for=support-terms-agree] a{color:#000;text-decoration:underline;font-weight:500}.form-group-checkbox label[for=support-terms-agree] a:hover{color:#193c35}.form-row-submit{display:flex;justify-content:center;margin-top:1rem}.submit-button{background-color:#193c35;color:#fff;border:none;border-radius:.6rem;padding:.9rem 4rem;min-width:180px;width:auto;font-family:Aeonik,sans-serif;font-size:1rem;font-weight:500;cursor:pointer;transition:background-color .2s ease,transform .2s ease}.submit-button:hover{background-color:rgb(13,31.2,27.56);transform:translateY(-2px)}.submit-button:disabled{opacity:.6;cursor:not-allowed;background-color:rgb(47.5,114,100.7);transform:none}@media(max-width:767px){.support-form-container{max-width:100%;margin-left:0;margin-right:0}.support-form{gap:1.2rem}.form-row-split{grid-template-columns:1fr;gap:1.2rem}.submit-button{width:100%;max-width:350px;padding:.9rem 1.5rem;min-width:auto}}